Transparency note
The live healthcare demo is not available yet
The non-clinical quality flow on this page is an illustrative product scenario, not a customer case study, accreditation claim or measured outcome.
See available demos →Healthcare networks
Manage operational and facility-quality checks with recorded evidence while keeping clinical decisions outside the audit record.
- Auditing role
- Quality or accreditation team
- Audited location
- Clinic, medical centre or laboratory
- 01Area observation
- 02Timestamp
- 03Finding owner
- 04Correction evidence
Who makes which decision?
The audit record brings the programme owner, field team and correction owner into the same follow-up chain.
- Quality management
- Defines the operational and facility scope that remains outside patient data.
- Quality officer
- Records area observations and evidence without personal health information.
- Facility owner
- Owns correction of operational findings and submits new evidence for review.
Operational indicators you can follow
These are not preset targets or industry benchmarks. Each organisation defines targets for its own standard and data scope.
- Operational findings by location
- Open records in non-clinical facility and quality areas.
- Overdue actions
- Corrections assigned to facility owners that are past their due date.
- Rework rate
- Actions returned with a reason because the submitted evidence was insufficient.
Related resource
From a Finding to a verified Action
Follow an operational observation with ownership and review history without adding personal data.
Read the guide →Quality teams inspect operational areas such as waiting rooms, specimen reception spaces or equipment surroundings. The record supports an internal field standard, not a clinical decision.
Sample scenario
From a specimen reception observation to correction
A quality officer sees that the specimen reception area differs from an internal organisation standard. Area evidence is attached, an action goes to the facility owner and the new arrangement is verified.
How the flow moves
- 1. Scope
Define the operational area clearly
The template keeps the inspected physical area and internal standard separate from patient records.
- 2. Record
Retain the observation with its time
The answer, evidence, uploading user and timestamp stay on the same trace.
- 3. Action
Assign correction to the facility owner
The finding reaches an accountable user with a due date and preserved submission history.
- 4. Review
Verify the new evidence
Quality staff review the resolution and can return it with a reason when more work is needed.
Management outcome: recorded follow-up for non-clinical quality work
Quality leaders see open operational findings and correction states across locations, with evidence and activity history retained for each closure.
What management sees
- Open quality findings by location
- Dated actions for facility owners
- Preserved review history for correction submissions
Questions healthcare quality teams ask
Should patient information be added as evidence?
No. Field audits should remain limited to operational areas and internal-standard records that do not contain personal health data.
Does Teftiş Go establish accreditation compliance?
No. It runs the checks an organisation defines; it does not issue accreditation or legal-compliance decisions.