Manage the brand standard from presentation to aftersales through one trace across every dealer location.
A field visit can cover showroom presentation, corporate identity and service reception in separate sections. Central teams see more than a score: they see an improvement trail with evidence and ownership.
Sample scenario
During a sample dealer visit, an auditor records signage that differs from the brand standard. Photo evidence stays with the answer, while the finding becomes an action owned by the dealer manager.
The published template version and planned audit are available on the field device.
The auditor keeps the answer, note and signage photo in one field record.
A non-standard answer creates a finding without losing its severity or due date.
The central team reviews the dealer manager’s correction before verifying the action.
Central teams can see where a standard recurs, which actions are overdue and what evidence supports each verified correction.
What management sees
The organisation can configure scope and templates for different dealer types according to its own standard.
The action owner submits an explanation and evidence. An authorised central user verifies it or returns it with a reason.